Privacy Policy

1. Introduction

CondoWizard.ca ("Platform," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and use our website. By using the Platform, you consent to the practices described in this policy.

2. Information We Collect

Information You Provide

When you submit an inquiry form on the Platform, we collect:

• Full name
• Email address
• Phone number (optional)
• Message content (optional)
• The specific project or neighborhood you are inquiring about

Information Collected Automatically

When you browse the Platform, we may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and navigation paths
• Referring website or search terms

3. How We Use Your Information

We use the information we collect to:

• Assist you with your real estate inquiry: When you submit an inquiry, your contact information is used by our team to help you with the specific project or area you inquired about.
• Improve the Platform: We use analytics data to understand how users interact with the Platform, identify issues, and improve the user experience.
• Communicate with you: We may send you responses to your inquiries and, with your consent, information about new projects or market updates.
• Comply with legal obligations: We may use your information as required by applicable law.

4. Information Sharing

We may share your personal information with:

• Rare Real Estate Inc., Brokerage: As the brokerage under which CondoWizard.ca operates, they may receive your inquiry information to facilitate real estate services.
• Service providers: Third-party companies that help us operate the Platform (hosting, analytics, email delivery).
• Legal requirements: When required by law, court order, or governmental authority.

5. Cookies and Tracking Technologies

The Platform uses cookies and similar technologies for:

• Essential cookies: Required for the Platform to function properly.
• Analytics cookies: Help us understand how users interact with the Platform (e.g., pages visited, time on site). We may use services such as Google Analytics or similar tools.
• Performance cookies: Help us measure and improve Platform performance.

You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of the Platform.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Withdraw consent: Withdraw your consent for the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.
• Opt-out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us.

8. PIPEDA Compliance

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's federal privacy law. Under PIPEDA, we are committed to the following principles:

• Accountability: We are responsible for the personal information under our control and have designated a privacy officer to oversee compliance.
• Consent: We obtain your knowledge and consent for the collection, use, and disclosure of your personal information, except where permitted or required by law.
• Limiting collection: We limit the collection of personal information to what is necessary for the purposes identified.
• Accuracy: We keep personal information as accurate, complete, and up-to-date as necessary for the purposes for which it is used.
• Safeguards: We protect personal information with security safeguards appropriate to the sensitivity of the information.
• Openness: We make information about our policies and practices for managing personal information readily available.

If you have concerns about our handling of your personal information, you may file a complaint with the Office of the Privacy Commissioner of Canada.

9. CASL Compliance

We comply with Canada's Anti-Spam Legislation (CASL). We will only send you commercial electronic messages (CEMs) if:

• You have provided express or implied consent to receive such messages.
• The message includes our contact information and identification.
• The message includes a functional and easy-to-use unsubscribe mechanism.

You may unsubscribe from our commercial electronic messages at any time. We will process unsubscribe requests within 10 business days.

10. Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. Your continued use of the Platform after any changes constitutes your acceptance of the updated policy.

12. Contact Us

For privacy-related questions or to exercise your data rights, please contact us.